Terms and Conditions

Effective Date:[Insert Date]

Business Name: [Your Business Name]

Location: Berhampore, West Bengal, India

By using our home delivery services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Service Availability

• Our delivery services are available in select areas of Berhampore. We reserve the right to modify or discontinue services in any area without prior notice.

2. Orders

• All orders must be placed through our official communication channels: phone, WhatsApp, website, or app (if available).
• Once confirmed, orders cannot be modified or canceled unless stated otherwise.
• Orders are subject to availability of items at the time of processing.

3. Pricing and Payment

• Prices listed are inclusive of applicable taxes unless stated.
• Refunds may take 3–7 business days to reflect, depending on your bank or payment provider
• In case of payment failure, the order may be canceled or delayed.

4. Delivery

• We aim to deliver all orders within the promised time frame; however, delays may occur due to weather, traffic, or other unforeseen events.
• Customers must be available at the delivery address to receive the order.
• Re-delivery charges may apply if delivery fails due to customer unavailability.

5. Returns and Refunds

• Damaged, incorrect, or expired items must be reported within 24 hours of delivery.
• Refunds or replacements are issued based on our Refund Policy.

6. User Responsibilities

• You agree to provide accurate delivery information and to be available during the delivery window.
• Misuse of the service, abusive behavior, or fraudulent activity may lead to service denial.

7. Intellectual Property

• All logos, branding, content, and materials used in our communication channels are the property of [Your Business Name] and may not be used without permission.

8. Limitation of Liability

• [Your Business Name] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

9. Policy Updates

• We may update these terms from time to time. Changes will be posted on this page, and continued use of our service constitutes your acceptance of those changes.

10. Contact Us

If you have questions about these Terms and Conditions, please contact us:

• 📞 [Your Phone Number]
• 📧 [Your Email Address]
• 📍 [Your Business Address]